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Service Desk Analyst I in New York
A Service Desk IT job involves acting as the primary point of contact for users experiencing technical issues, providing first-line support by troubleshooting and resolving hardware, software, and network problems, logging incidents, and escalating complex issues to higher-level technicians while maintaining excellent customer service through various communication channels like phone, and email.
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Service Desk Analyst I in New York
Supports faculty and staff desktop computer users with a strong commitment to high-quality customer service and a solid work ethic. The analyst responds to customer inquiries through phone, email, and local site visits, creating trouble tickets and resolving problems. Works in a team environment to triage all incoming calls to determine who in the organization should address/fix higher-level issues. The service desk team shares responsibility for user training, desktop imaging, and deployment, as well as maintaining internal documentation and the Service Desk website, with each team accountable for specific tasks and deliverables.
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FT Lecturer: Sociology and Education in New York
The Department of Education Policy and Social Analysis (EPSA) at Teachers College, Columbia University seeks applications for a Full-time Lecturer, in the Sociology & Education Program for a three year appointment.
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Custodian II in New York
Candidate must have knowledge of all project work done in a custodial setting. Has to be able to work independently and be a problem solver.
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Budget Administrator in New York
The Budget Administrator is a multifaceted role focused on managing the financial aspects of both the operational budget and the externally funded projects associated with the Gordon Institute at Teachers College, Columbia University. This role encompasses the development, monitoring, reporting, and forecasting of budgets, as well as expense tracking, payment processing, and personnel requisition management. The successful candidate will ensure that financial processes comply with TC policies and align with the Institute's strategic goals. Strong understanding of grant management, financial analysis, and compliance requirements, combined with excellent communication and organizational skills required.
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