Teachers College - Jobs - Job Details - Manager of Operations

Posting Summary:

The Gottesman Libraries aspire to excellence in advancing and sharing transformative knowledge to develop informed and engaged thinkers and leaders in the educational, psychological, and health professions. We envision the library, beyond walls, as heart and soul for the exchange of thoughts and ideas that inform a smarter, healthier, and more equitable world, enlightened by history, leadership, and innovation. Administrative Services are a key component in this effort, ensuring that all library operations are responsive to the students, faculty, and staff of Teachers College.

Job Summary/Basic Function:

We invite applications for the position of Manager of Library Operations to manage library administrative services in the areas of budget and finance, technology and library spaces, and human resources. The Manager of Library Operations will ensure effective coordination and operational effectiveness by maintaining business and personnel systems and processes; coordinating with vendors; ensuring facilities operations and building safety; supporting and coordinating library technologies; and contributing to multi-year library planning that meets the overall agenda of the College. 

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

• Interfaces library operations with the college's business and human resources systems and processes, including payments for library resources and services, budget transfers, recruiting, and talent management to ensure maximum efficiencies and high performance.
• Liaises with vendors and suppliers to manage needs and strengthen services relevant to library operations.
• Processes and maintains files and records for service agreements, personnel, and other administrative areas for effective organization.
• Corroborates recommended facilities operations and building safety by working with library staff and offices of the College to provide a secure, welcoming, and equitable environment for library users.
• Supports and maintains library technologies and learning spaces, including room reservations, hardware (equipment), and software (website) in coordination with staff, both Library and College, for smooth functioning and effective delivery of resources and services.
• Contributes to strategic, multi-year library planning by preparing reports on appropriations and expenditures with cost-benefit analyses for collaborative decision-making.
• Provides real-time information on the status of business, as needed
• Performs related duties as assigned

Minimum Qualifications:

• Three years of progressively responsible management experience in higher education, including supervisory experience
• Knowledge of budgeting, finance, and/or human resources
• Facility with technology, including web services
• Experience in tech troubleshooting and maintenance
• Ability to adapt to changing technologies, new systems, and applications that enhance administrative services
• Excellent communication and organizational skills
  
  

Preferred Qualifications:

• Recent experience and knowledge of issues and trends in administrative services in academic libraries
• An academic or professional background in information science, library science, education, or related disciplines
• An interest in the education sector and an understanding of the needs of an academic research library
• Experience with Banner, Unimarket, Chrome River, PageUp
  
  

Salary Range:

$76,000 - $90,000

Work Modality:

Hybrid

Competitive Compensation and Benefits 

The salary range reflects the College’s good faith and reasonable estimate of the compensation for the position at the time of the job posting.  Salary decisions are dependent on several factors, including but not limited to market and organizational considerations, experience, and qualifications of a selected candidate, as well as internal and external equity.

Our benefits contribute significantly to the total compensation package that includes medical, dental, vision, and supplemental insurance plans; flexible and hybrid work schedules; tuition remission; life insurance; short and long-term disability insurance; an exceptional employer retirement matching program; health savings accounts (HSA), flexible spending accounts (FSA), Public Service Loan Forgiveness eligibility, and a robust Employee Assistance Program (EAP).

Hybrid/Remote

Teachers College maintains a hybrid work environment, which provides employees with flexible work arrangements while ensuring we preserve the important aspects of our unique in-person college-campus culture. Depending on role and business needs, colleagues will either work onsite or in a hybrid model (a combination of in-office and virtual days). Employees are expected to live within a 150-mile radius of the College.